Shipping Policy

Last updated May 01, 2023

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

FREE SHIPPING

We're thrilled to offer free shipping on all orders with a minimum purchase of two products.

HOW MANY DAYS IT WILL TAKE TO GET THE PRODUCT DELIVERED?

We understand that timely delivery is crucial when it comes to your shopping experience. That's why we want to provide you with clear and transparent information about our delivery times.

For local deliveries, within Auckland (New Zealand), we strive to ensure that your package reaches you within 3-5 business days from the date of your order. Our dedicated team works diligently to process and dispatch your items as quickly as possible, so you can start enjoying your purchases without unnecessary delays.

If you reside in inter-island or rural areas, we extend our delivery timeframe to 7-10 business days. We recognize the unique challenges of delivering to these locations, and we want to make sure your package arrives safely and securely, regardless of where you are.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://theyoke.co.nz/pages/return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: (110) 7326-011

Email: info@theyoke.co.nz

Online contact form: https://theyoke.co.nz/pages/contact